Privacy Policy

ESA Privacy Policy

www.eletricasustentavel.com.br

What type of information do we collect?

We receive, collect and store information that you add to our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response times, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, media); comments, feedback, recommendations and personal profile.

How do we collect this information?

When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

Why do we collect this personal information?

We collect this Personal and Non-Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
In order to contact our Visitors and Users with general or personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information that may be used by us or our business partners to provide and improve our respective services;
To comply with any applicable laws and regulations.

Where do we store, use and share the personal information of visitors to this site?

Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall.

Wix.com complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a Tier 1 vendor.

PCI DSS is an information security standard for organizations or businesses that accept credit card payments. This standard helps create a secure environment, improving the quality of cardholder data and reducing credit card fraud.

How do we communicate with our website visitors?

We may contact you to notify you of your account, to help you resolve an issue related to your account, to resolve a payment dispute, to collect fees or dues, for surveys and questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. For this, we may contact you via email, telephone, text messages and mail.

How do you use cookies and other tracking technologies?

To provide a great experience for your visitors and customers.
To identify your registered members (users who have registered on your site) .
Monitor and analyze the performance, operation and effectiveness of the Wix platform.
To ensure our platform is secure.

How can visitors to your site withdraw their consent?

If you no longer want us to collect your personal information, please contact us via email (faleconoscoesa@gmail.com).

We have the right to modify this privacy policy at any time, so please check back regularly. Changes will take effect immediately after the change on our website. If we make changes to the materials in this policy, we will notify you so that you are aware of the information we collect and how we use it.

Questions and your contact information

If you have any questions about this Privacy Policy, or would like to access, correct or delete any information we have collected about you, please feel free to contact us by email (faleconoscoesa@gmail.com).